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Retourenmanagement-Aufsatzdatenbank


Das Retourenmanagement ist gerade im deutschsprachigen Raum bislang nur unzureichend erforscht. Nichtsdestotrotz existieren diverse Publikationen, die als Ausgangspunkt für eigene Forschungsprojekte dienen können. Aus diesem Grund wurden mehrere Aufsatzdatenbanken nach relevanten Begriffen durchsucht, um den Stand der Forschung zu dokumentieren.

Die Suche umfasste die allgemeinen Begriffe "Product Returns", "Marketing Returns" sowie "Consumer Returns".

Gesucht wurde in den Datenbanken "Google Scholar", "Business Source Premier", "JSTOR", "Elsevier SCOPUS" sowie "WISO Net".

Die angeführten Fundstellen ergänzen den im Jahr 2011 veröffentlichen Literaturüberblick (vgl. Asdecker 2011) um einige Arbeiten. Wie gewohnt wurde für jede als relevant erachtete Fundstelle eine Kurzzusammenfassung erstellt und diverse Klassifizierungen vorgenommen.


Statistik Publikationen Retourenmanagement

Abb. 1: Statistik der Retourenmanagement-Publikationen von 1995-2011


Stand der Recherche ist 01/2013. Wir versuchen diesen Überblick in regelmäßigen Abständen zu aktualisieren und zu vervollständigen. Im Folgenden finden Sie die alphabetisch geordneten 266 Fundstellen.


1 Agarwal, G./Barari, S./Tiwari, M.K. (2011): A PSO-based optimum consumer incentive policy for WEEE incorporating reliability of components, in: International Journal of Production Research 50 (16), S. 4372-4380. » Details
2 Alumur, S.A./Nickel, S./Saldanha-Da-Gama, F./Verter, V. (2012): Multi-period reverse logistics network design, in: European Journal of Operational Research 220 (1), S. 67-78. » Details
3 Álvarez-Gil, M.J./Berrone, P./Husillos, F.J./Lado, N. (2007): Reverse logistics, stakeholders' influence, organizational slack, and managers' posture, in: Journal of Business Research 60 (5), S. 463-473. » Details
4 Amini, M.M./Retzlaff-Roberts, D. (1999): Reverse Logistics Process Reengineering: Improving Customer Service Quality, in: Cycle Time Research 5 (1), S. 31-42. » Details
5 Ancarani, F./Gerstner, E./Posselt, T./Radic, D. (2009): Could higher fees lead to lower prices?, in: Journal of Product & Brand Management 18 (4), S. 297-305. » Details
6 Anderson, E.T./Hansen, K./Simester, D. (2009): The Option Value of Returns: Theory and Empirical Evidence, in: Marketing Science 28 (3), S. 405-423. » Details
7 Aras, N./Aksen, D. (2008): Locating collection centers for distance- and incentive-dependent returns, in: International Journal of Production Economics 111 (2), S. 316-333. » Details
8 Aras, N./Aksen, D./Tanugur, A.G. (2008): Locating collection centers for incentive-dependent returns under a pick-up policy with capacitated vehicles, in: European Journal of Operational Research 191 (3), S. 1223-1240. » Details
9 Aras, N./Boyaci, T./Verter, V. (2004): The effect of categorizing returned products in remanufacturing, in: IIE Transactions 36 (4), S. 319-331. » Details
10 Arya, A./Mittendorf, B. (2004): Using return policies to elicit retailer information, in: The RAND Journal of Economics 35 (3), S. 617-630. » Details
11 Asdecker, B./Wiese, J. (2010): Supply Chain Management: Simulationsgestützte Konfiguration des Retourenmanagement-Prozesses in einem KMU, in: Betriebswirtschaftliche Forschung und Praxis 62 (1), S. 38-55. » Details
12 Atasu, A./Çetinkaya, S. (2006): Lot Sizing for Optimal Collection and Use of Remanufacturable Returns over a Finite Life Cycle, in: Production and Operations Management 15 (4), S. 473-487. » Details
13 Atasu, A./Guide Jr./V.D.R./Van Wassenhove, L.N. (2010): So what if remanufacturing cannibalizes my new product sales?, in: California Management Review 52 (2), S. 56-76. » Details
14 Autry, C.W. (2005): Formalization of reverse logistics programs: a strategy for managing liberalized returns, in: Industrial Marketing Management 34 (7), S. 749-757. » Details
15 Autry, C.W./Hill, D.J./O'Brien, M. (2007): Attitude toward the customer: a study of product returns episodes, in: Journal of Managerial Issues 19 (3), S. 315-339. » Details
16 Avittathur, B./Shah, J. (2004): Tapping Product Returns through Efficient Reverse Supply Chains: Opportunities and Issues, in: IIMB Management Review 16 (4), S. 84-93. » Details
17 Bandyopadhyay, S.; Paul, A.A. (2010): Equilibrium returns policies in the presence of supplier competition, in: Marketing Science 29 (5), S. 846-857. » Details
18 Banomyong, R./Veerakachen, V./Supatn, N. (2008): Implementing leagility in reverse logistics channels, in: International Journal of Logistics Research and Applications 11 (1), S. 31-47. » Details
19 Barker, T.J./Zabinsky, Z.B. (2010): Reverse logistics network design: a conceptual framework for decision making, in: International Journal of Sustainable Engineering 1 (4), S. 250-260. » Details
20 Barnes, W./Dhanda, K.K. (2007): Reverse Logistics And Clean Technology Adoption: The Case Of The Steel Industry, in: International Business & Economics Research Journal 6 (9), S. 7-20. » Details
21 Bechwati, N.N./Siegal, W.S. (2005): The impact of the prechoice process on product returns, in: Journal of Marketing Research 42 (3), S. 358-367. » Details
22 Behret, H./Korugan, A. (2009): Performance analysis of a hybrid system under quality impact of returns, in: Computers and Industrial Engineering 56 (2), S. 507-520. » Details
23 Bernon, M./Cullen, J. (2004): The drivers of product returns in UK high street retailing, in: Supply Chain Practice 6 (3), S. 44-54. » Details
24 Bernon, M./Cullen, J. (2007): An integrated approach to managing reverse logistics, in: International Journal of Logistics Research and Applications 10 (1), S. 41-56. » Details
25 Bernon, M./Rossi, S./Cullen, J. (2011): Retail reverse logistics: a call and grounding framework for research, in: International Journal of Physical Distribution & Logistics Management 41 (5), S. 484-510. » Details
26 Bhattacharya, S./Guide Jr., V.D.R./Van Wassenhove, L.N. (2006): Optimal Order Quantities with Remanufacturing Across New Product Generations, in: Production and Operations Management 15 (3), S. 421-431. » Details
27 Bian, W./Yu, M. (2006): Location analysis of reverse logistics operations for an international electrical manufacturer in Asia Pacific region using the analytic hierarchy process, in: International Journal of Services Operations and Informatics 1 (1), S. 187-201. » Details
28 Biehl, M./Prater, E./Realff, M.J. (2007): Assessing performance and uncertainty in developing carpet reverse logistics systems, in: Computers & Operations Research 34 (2), S. 443-463. » Details
29 Bienstock, C.C./Amini, M./Retzlaff-Roberts, D. (2011): Reengineering a reverse supply chain for product returns services, in: International Journal of Business Performance and Supply Chain Modelling 3 (4), S. 335-352. » Details
30 Blackburn, J.D./Guide Jr., V.D.R./Souza, G.C./Van Wassenhove, L.N. (2004): Reverse supply chains for commercial returns, in: California Management Review 46 (2), S. 6-22. » Details
31 Bonifield, C./Cole, C./Schultz, R.L. (2010): Product returns on the Internet: A case of mixed signals?, in: Journal of Business Research 63 (9), S. 1058-1065. » Details
32 Brown, A./Chou, M.C./Tang, C.S. (2008): The implications of pooled returns policies, in: International Journal of Production Economics 111 (1), S. 129-146. » Details
33 Cassill, N.L. (1998): Do customer returns enhance product and shopping experience satisfaction?, in: The International Review of Retail, Distribution and Consumer Research 8 (1), S. 1-13. » Details
34 Cespón, M.F./Castro, R.C./Lundquist, J. (2009): Empiric Study on Reverse Logistic Strategies in the Manufacturing Sector in the Central Area of Cuba, in: Journal of Operations and Supply Chain Management 2 (2), S. 72-82. » Details
35 Chandiran, P./Rao, S.P. (2008): Design of reverse and forward supply chain network: a case study, in: International Journal of Logistics Systems and Management 4 (5), S. 574-595. » Details
36 Che, Y.-K. (1996): Customer return policies for experience goods, in: Journal of Industrial Economics 44 (1), S. 17-24. » Details
37 Chen, J. (2011): The impact of sharing customer returns information in a supply chain with and without a buyback policy, in: European Journal of Operational Research 213 (3), S. 478-488. » Details
38 Chen, J./Bell, P.C. (2009): The impact of customer returns on pricing and order decisions, in: European Journal of Operational Research 195 (1), S. 280-295. » Details
39 Chen, J./Bell, P.C. (2011): Coordinating a decentralized supply chain with customer returns and price-dependent stochastic demand using a buyback policy, in: European Journal of Operational Research 212 (2), S. 293-300. » Details
40 Chen, J./Bell, P.C. (2011): The impact of customer returns on decisions in a newsvendor problem with and without buyback policies, in: International Transactions in Operational Research 18 (4), S. 473-491. » Details
41 Chen, J./Bell, P.C. (2012): Implementing market segmentation using full-refund and no-refund customer returns policies in a dual-channel supply chain structure, in: International Journal of Production Economics 136 (1), S. 56-66. » Details
42 Chen, Y.-J. (2011): Optimal selling scheme for heterogeneous consumers with uncertain valuations, in: Mathematics of Operations Research 36 (4), S. 695-720. » Details
43 Chesnokova, T. (2007): Return policies, market outcomes, and consumer welfare, in: Canadian Journal of Economics 40 (1), S. 296-316. » Details
44 Chouinard, M./D'Amours, S./Aït-Kadi, D. (2005): Integration of reverse logistics activities within a supply chain information system, in: Computers in Industry 56 (1), S. 105-124. » Details
45 Condea, C./Thiesse, F./Fleisch, E. (2010): Assessing the impact of RFID and sensor technologies on the returns management of time-sensitive products, in: Business Process Management Journal 16 (6), S. 954-971. » Details
46 Çorbacioglu, U./van der Laan, E.A. (2007): Setting the holding cost rates in a two-product system with remanufacturing, in: International Journal of Production Economics 109 (1), S. 185-194. » Details
47 Daugherty, P.J./Autry, C.W./Ellinger, A.E. (2001): Reverse Logistics: The Relationship between Ressource Commitment and Program Performance, in: Journal of Business Logistics 22 (1), S. 107-123. » Details
48 Daugherty, P.J./Myers, M.B./Richey, R.G. (2002): Information support for reverse logistics: the influence of relationship commitment, in: Journal of Business Logistics 23 (1), S. 85-106. » Details
49 Daugherty, P.J./Richey, R.G./Genchev, S.E./Chen, H. (2005): Reverse logistics: superior performance through focused resource commitments to information technology, in: Transportation Research Part E: Logistics and Transportation Review 41 (2), S. 77-92. » Details
50 Daugherty, P.J./Richey, R.G./Hudgens, B.J./Autry, C.W. (2003): Reverse Logistics in the Automobile Aftermarket Industry, in: International Journal of Logistics Management 14 (1), S. 49-62. » Details
51 Davis, S./Gerstner, E./Hagerty, M. (1995): Money back guarantees in retailing: matching products to consumer tastes, in: Journal of Retailing 71 (1), S. 7-22. » Details
52 Davis, S./Hagerty, M./Gerstner, E. (1998): Return policies and the optimal level of “hassle”, in: Journal of Economics and Business 50 (5), S. 445-460. » Details
53 de Brito, M.P./Dekker, R. (2003): Modelling product returns in inventory control—exploring the validity of general assumptions, in: International Journal of Production Economics 81 (0), S. 225-241. » Details
54 de Brito, M.P./van der Laan, E.A. (2009): Inventory control with product returns: The impact of imperfect information, in: European Journal of Operational Research 194 (1), S. 85-101. » Details
55 de Koster, R.B.M./de Brito, M.P./van de Vendel, M.A. (2002): Return handling: an exploratory study with nine retailer warehouses, in: International Journal of Retail & Distribution Management 30 (8), S. 407-421. » Details
56 de la Fuente, M.V./Ros, L./Cardós, M. (2008): Integrating Forward and Reverse Supply Chains: Application to a metal-mechanic company, in: International Journal of Production Economics 111 (2), S. 782-792. » Details
57 DeCroix, G.A./Song, J.-S./Zipkin, P.H. (2005): A series system with returns: Stationary analysis, in: Operations Research 53 (2), S. 350-362. » Details
58 DeCroix, G.A./Song, J.-S./Zipkin, P.H. (2009): Managing an Assemble-to-Order System with Returns, in: Manufacturing & Service Operations Management 11 (1), S. 144-159. » Details
59 Defee, C.C./Esper, T./Mollenkopf, D. (2009): Leveraging closed-loop orientation and leadership for environmental sustainability, in: Supply Chain Management: An International Journal 14 (2), S. 87-98. » Details
60 Dekker, R./Bloemhof-Ruwaard, J./Fleischmann, M./van Nunen, J./van der Laan, E./Van Wassenhove, L.N. (1998): Operational Research in Reverse Logistics: Some Recent Contributions, in: International Journal of Logistics Research and Applications 1 (2), S. 141-155. » Details
61 Dhanda, K.K./Hill, R.P. (2005): The role of information technology and systems in reverse logistics: a case study, in: International Journal of Technology Management 31 (1), S. 140-151. » Details
62 Dissanayake, D./Singh, M. (2007): Managing Returns in E-Business, in: Journal of Internet Commerce 6 (2), S. 35-49. » Details
63 Dowlatshahi, S. (2005): A strategic framework for the design and implementation of remanufacturing operations in reverse logistics, in: International Journal of Production Research 43 (16), S. 3455-3480. » Details
64 Dowlatshahi, S. (2010): A cost-benefit analysis for the design and implementation of reverse logistics systems: case studies approach, in: International Journal of Production Research 48 (5), S. 1361-1380. » Details
65 Dowlatshahi, S. (2010): The role of transportation in the design and implementation of reverse logistics systems, in: International Journal of Production Research 48 (4), S. 4199-4215. » Details
66 Dowlatshahi, S. (2012): A framework for the role of warehousing in Reverse Logistics, in: International Journal of Production Research 50 (5), S. 1265-1277. » Details
67 Du, F./Evans, G.W. (2008): A bi-objective reverse logistics network analysis for post-sale service, in: Computers & Operations Research 35 (8), S. 2617-2634. » Details
68 Erol, I./Velioglu, M.N./Serifoglu, F.S./Büyüközkan, G./Aras, N./Çakar, N.D./Korugan, A. (2010): Exploring reverse supply chain management practices in Turkey, in: Supply Chain Management: An International Journal 15 (1), S. 43-54. » Details
69 Ferguson, M.E./Fleischmann, M./Souza, G. (2011): A Profit-Maximizing Approach to Disposition Decisions for Product Returns, in: Decision Sciences 42 (3), S. 773-798. » Details
70 Ferguson, M.E./Guide Jr., V.D.R./Koca, E./Souza, G.C. (2009): The Value of Quality Grading in Remanufacturing, in: Production and Operations Management 18 (3), S. 300-314. » Details
71 Ferguson, M.E./Guide Jr., V.D.R./Souza, G.C. (2006): Supply Chain Coordination for False Failure Returns, in: Manufacturing & Service Operations Management 8 (4), S. 376-393. » Details
72 Ferguson, M.E./Toktay, L.B. (2009): The Effect of Competition on Recovery Strategies, in: Production and Operations Management 15 (3), S. 351-368. » Details
73 Ferguson, N./Browne, J. (2001): Issues in end-of-life product recovery and reverse logistics, in: Production Planning & Control 12 (5), S. 534-547. » Details
74 Fernández, I. (2005): Identification of Research Areas Within Reverse Logistics - A Focus Group Technique Application, in: Journal of Management Systems 17 (1), S. 17-25. » Details
75 Fernández, I./Puente, J./Garcia, N./Gómez, A. (2008): A Decision-Making Support System on a Products Recovery Management Framework. A Fuzzy Approach, in: CONCURRENT ENGINEERING: Research and Applications 16 (2), S. 129-138. » Details
76 Flapper, S.D.P./Gayon, J.P./Vercraene, S. (2012): Control of a production–inventory system with returns under imperfect advance return information, in: European Journal of Operational Research 218 (2), S. 392-400. » Details
77 Fleischmann, M./Beullens, P./Bloemhof-Ruwaard, J.M./Van Wassenhove, L.N. (2001): The impact of product recovery on logistics network design, in: Production and Operations Management 10 (2), S. 156-173. » Details
78 Fleischmann, M./van Nunen, J.A.E.E./Gräve, B. (2003): Integrating closed-loop supply chains and spare-parts management at IBM, in: Interfaces 33 (6), S. 44-56. » Details
79 French, M.L. (2008): Improving sustainability through effective reuse of product returns: minimizing waste in a batch blending process environment, in: Journal of Cleaner Production 16 (15), S. 1679-1687. » Details
80 French, M.L./Discenza, R. (2006): Returns in process industries: a managerial perspective, in: Management Research News 29 (12), S. 769-781. » Details
81 French, M.L./LaForge, R.L. (2006): Closed-loop supply chains in process industries: An empirical study of producer re-use issues, in: Journal of Operations Management 24 (3), S. 271-286. » Details
82 French, M.L./Milliman, J. (2008): Effective reuse of product returns: Enhancing sustainability and the bottom line, in: Environmental Quality Management 17 (4), S. 1-10. » Details
83 Genchev, S.E. (2009): Reverse logistics program design: A company study, in: Business Horizons 52 (2), S. 139-148. » Details
84 Genchev, S.E./Richey, R.G./Gabler, C.B. (2011): Evaluating reverse logistics programs: A suggested process formalization, in: International Journal of Logistics Management 22 (2), S. 242-263. » Details
85 Georgiadis, P./Vlachos, D./Tagaras, G. (2006): The Impact of Product Lifecycle on Capacity Planning of Closed Loop Supply Chains with Remanufacturing, in: Production and Operations Management 15 (4), S. 514-527. » Details
86 Goldsby, T.J./Closs, D.J. (2000): Using activity-based costing to reengineer the reverse logistics channel, in: International Journal of Physical Distribution & Logistics Management 30 (6), S. 500-514. » Details
87 Gou, Q./Liang, L./Huang, Z./Xu, C. (2008): A joint inventory model for an open-loop reverse supply chain, in: International Journal of Production Economics 116 (1), S. 28-42. » Details
88 Gou, Q./Ren, L./Liang, L./Huang, Z. (2008): An inventory approach for a Local Collection Point in reverse supply chains, in: International Journal of Sustainable Society 1 (1), S. 55-84. » Details
89 Grant, D.B./Banomyong, R. (2010): Design of closed-loop supply chain and product recovery management for fast-moving consumer goods: The case of a single-use camera, in: Asia Pacific Journal of Marketing and Logistics 22 (2), S. 232-246. » Details
90 Guide Jr., V.D.R./Gunes, E.D./Souza, G.C./Van Wassenhove, L.N. (2008): The optimal disposition decision for product returns, in: Operations Management Research 1 (1), S. 6-14. » Details
91 Guide Jr., V.D.R./Jayaraman, V. (2000): Product acquisition management: current industry practice and a proposed framework, in: International Journal of Production Research 38 (16), S. 3779-3800. » Details
92 Guide Jr., V.D.R./Jayaraman, V./Srivastava, R./Benton, W.C. (2000): Supply-Chain Management for Recoverable Manufacturing Systems, in: Interfaces 30 (3), S. 125-142. » Details
93 Guide Jr., V.D.R./Li, J. (2010): The Potential for Cannibalization of New Products Sales by Remanufactured Products, in: Decision Sciences 41 (3), S. 547-572. » Details
94 Guide Jr., V.D.R./Muyldermans, L./Van Wassenhove, L.N. (2005): Hewlett-Packard Company Unlocks the Value Potential from Time-Sensitive Returns, in: Interfaces 35 (4), S. 281-293. » Details
95 Guide Jr., V.D.R./Pentico, D. (2003): A Hierarchical Decision Model for Re-manufacturing and Re-use, in: International Journal of Logistics Research and Applications 6 (1), S. 29-35. » Details
96 Guide Jr., V.D.R./Souza, G.C./Van Wassenhove, L.N./Blackburn, J.D. (2006): Time value of commercial product returns, in: Management Science 52 (8), S. 1200-1214. » Details
97 Guide Jr., V.D.R./Teuner, R.H./Van Wassenhove, L.N. (2003): Matching demand and supply to maximize profits from remanufacturing, in: Manufacturing & Service Operations Management 5 (4), S. 303-316. » Details
98 Guide Jr., V.D.R./Van Wassenhove, L.N. (2009): Managing product returns for remanufacturing, in: Production and Operations Management 10 (2), S. 142-155. » Details
99 Gurnani, H./Sharma, A./Grewal, D. (2010): Optimal Returns Policy under Demand Uncertainty, in: Journal of Retailing 86 (2), S. 137-147. » Details
100 Hanafi, J./Kara, S./Kaebernick, H. (2008): Reverse logistics strategies for end-of-life products, in: International Journal of Logistics Management 19 (3), S. 367-388. » Details
101 Harris, L.C. (2010): Fraudulent consumer returns: exploiting retailers' return policies, in: European Journal of Marketing 44 (6), S. 730-747. » Details
102 Hazen, B.T./Hall, D.J./Hanna, J. (2012): Reverse Logistics Disposition Decision-Making: Developing a Decision Framework via Content Analysis, in: International Journal of Physical Distribution & Logistics Management 42 (3), S. 244-274. » Details
103 Heiman, A./McWilliams, B./Zilberman, D. (2001): Demonstrations and money-back guarantees: market mechanisms to reduce uncertainty, in: Journal of Business Research 54 (1), S. 71-84. » Details
104 Hess, J.D./Chu, W./Gerstner, E. (1996): Controlling product returns in direct marketing, in: Marketing Letters 7 (4), S. 307-317. » Details
105 Hess, J.D./Mayhew, G.E. (1997): Modeling Merchandise Returns in Direct Marketing, in: Journal of Direct Marketing 11 (2), S. 20-35. » Details
106 Horvath, P.A./Autry, C.W./Wilcox, W.E. (2005): Liquidity implications of reverse logistics for retailers: A Markov chain approach, in: Journal of Retailing 81 (3), S. 191-203. » Details
107 Hsu, H.S./Alexander, C.A./Zhu, Z. (2009): Understanding the reverse logistics operations of a retailer: a pilot study, in: Industrial Management & Data Systems 109 (4), S. 515-531. » Details
108 Huang, X./Choi, S.-M./Ching, W.-K./Siu, T.K./Huang, M. (2011): On supply chain coordination for false failure returns: A quantity discount contract approach, in: International Journal of Production Economics 133 (2), S. 634–644. » Details
109 Inderfurth, K./Mukherjee, K. (2008): Decision support for spare parts acquisition in post product life cycle, in: Central European Journal of Operations Research 16 (1), S. 17-42. » Details
110 Iyer, G./Villas-Boas, J.M. (2003): A Bargaining Theory of Distribution Channels, in: Journal of Marketing Research 40 (1), S. 80-100. » Details
111 Jack, E.P./Powers, T.L./Skinner, L. (2010): Reverse logistics capabilities: antecedents and cost savings, in: International Journal of Physical Distribution & Logistics Management 40 (3), S. 228-246. » Details
112 Janse, B./Schuur, P./de Brito, M.P. (2010): A reverse logistics diagnostic tool: the case of the consumer electronics industry, in: The International Journal of Advanced Manufacturing Technology 47 (5), S. 495-513. » Details
113 Jayaraman, V. (2009): What is the buzz about the cross-functional role of purchasing in a sustainable supply chain environment?, in: International Journal of Logistics Systems and Management 5 (1), S. 7-20. » Details
114 Jayaraman, V./Guide Jr., V.D.R./Srivastava, R. (1999): A closed-loop logistics model for remanufacturing, in: The Journal of the Operational Research Society 50 (5), S. 497-508. » Details
115 Jayaraman, V./Luo, Y. (2007): Creating competitive advantages through new value creation: a reverse logistics perspective, in: The Academy of Management Perspectives 21 (2), S. 56-73. » Details
116 Jayaraman, V./Ross, A.D./Agarwal, A. (2008): Role of information technology and collaboration in reverse logistics supply chains, in: International Journal of Logistics Research and Applications 11 (6), S. 409-425. » Details
117 Kang, M./Johnson, K. (2009): Identifying characteristics of consumers who frequently return apparel, in: Journal of Fashion Marketing and Management 13 (1), S. 37-48. » Details
118 Kannan, G./Haq, A.N./Devika, M. (2009): Analysis of closed loop supply chain using genetic algorithm and particle swarm optimisation, in: International Journal of Production Research 47 (5), S. 1175-1200. » Details
119 Kannan, G./Sasikumar, P./Devika, K. (2010): A genetic algorithm approach for solving a closed loop supply chain model: A case of battery recycling, in: Applied Mathematical Modelling 34 (3), S. 655-670. » Details
120 Kannan, G./Murugesan, P./Senthil, P./Haq, A.N. (2009): Multicriteria group decision making for the third party reverse logistics service provider in the supply chain model using fuzzy TOPSIS for transportation services, in: International Journal of Services Technology and Management 11 (2), S. 162-181. » Details
121 Kapetanopoulou, P./Tagaras, G. (2009): An empirical investigation of value-added product recovery activities in SMEs using multiple case studies of OEMs and independent remanufacturers, in: Flexible Services and Manufacturing Journal 21 (3), S. 92-113. » Details
122 Karaer, Ö./Lee, H.L. (2007): Managing the Reverse Channel with RFID-Enabled Negative Demand Information, in: Production and Operations Management 16 (5), S. 625-645. » Details
123 Kaya, O. (2010): Incentive and production decisions for remanufacturing operations, in: European Journal of Operational Research 201 (2), S. 442-453. » Details
124 Ketzenberg, M.E./van der Laan, E./Teunter, R.H. (2006): Value of Information in Closed Loop Supply Chains, in: Production and Operations Management 15 (3), S. 393-406. » Details
125 Ketzenberg, M.E./Zuidwijk, R.A. (2009): Optimal Pricing, Ordering, and Return Policies for Consumer Goods, in: Production and Operations Management 18 (3), S. 344-360. » Details
126 Kiesmüller, G.P./van der Laan, E.A. (2001): An inventory model with dependent product demands and returns, in: International Journal of Production Economics 72 (1), S. 73-87. » Details
127 King, T./Dennis, C./Wright, L.T. (2008): Myopia, customer returns and the theory of planned behaviour, in: Journal of Marketing Management 24 (1), S. 185-203. » Details
128 Ko, H.J./Evans, G.W. (2007): A genetic algorithm-based heuristic for the dynamic integrated forward/reverse logistics network for 3PLs, in: Computers & Operations Research 34 (2), S. 346-366. » Details
129 Kocabasoglu, C./Prahinski, C./Klaasen, R.D. (2007): Linking forward and reverse supply chain investments: The role of business uncertainty, in: Journal of Operations Management 25 (6), S. 1141-1160. » Details
130 Kovacs, G./Spens, K.M./Korkeila, R. (2006): Stakeholder response to future changes in the reverse supply chain, in: International Journal of Logistics Systems and Management 2 (2), S. 160-176. » Details
131 Krikke, H.R./le Blanc, I./van de Velde, S. (2004): Product Modularity and the Design of Closed-Loop Supply Chains, in: California Management Review 46 (2), S. 23-39. » Details
132 Krumwiede, D.W./Sheu, C. (2002): A model for reverse logistics entry by third-party providers, in: Omega 30 (5), S. 325-333. » Details
133 Kuksov, D./Lin, Y. (2010): Information Provision in a Vertically Differentiated Competitive Marketplace, in: Marketing Science 29 (1), S. 122-138. » Details
134 Kulshreshtha, P./Sarangi, S. (2001): “No return, no refund”: an analysis of deposit-refund systems, in: Journal of Economic Behavior & Organization 46 (4), S. 379-394. » Details
135 Kumar, S./Putnam; V. (2008): Cradle to cradle: Reverse logistics strategies and opportunities across three industry sectors, in: International Journal of Production Economics 115 (2), S. 305-315. » Details
136 Langellaa, I.M./Zanonib, S. (2011): Eco-efficiency in logistics: A case study on distribution network design, in: International Journal of Sustainable Engineering 4 (2), S. 115-126. » Details
137 Kumar, S./Dieveney, E./Dieveney, A. (2009): Reverse logistic process control measures for the pharmaceutical industry supply chain, in: International Journal of Productivity and Performance Management 58 (2), S. 188-204. » Details
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